Terms & conditions

Last updated: October 2026. By using vseeboxwave.com or placing an order, you agree to these terms.

Who we are

Vseebox Wave is an Independent Authorized Retailer of vSeeBox products, owned and operated by TDC Global LLC, 2483 Kingston Rd, Cleveland Heights, OH 44118, United States. vSeeBox is a trademark of its respective owner; Vseebox Wave is an independent retailer and is not the manufacturer.

Products and orders

We sell genuine vSeeBox hardware. Every device is new and covered by the full manufacturer warranty. We sell hardware only — the devices run Android and support a broad range of apps; any third-party streaming services require your own accounts and subscriptions.

Pricing and payment

Prices are listed in US dollars and may change at any time. Payments are processed securely through Stripe. Promotional codes apply only to the products and terms stated in the specific offer.

Shipping

We ship exclusively within the United States with free, tracked delivery. Orders are typically processed within 24 hours and arrive in 3–5 business days. See our full shipping policy.

Returns and warranty

New, unopened items may be returned within 30 days of delivery for a full refund. Devices carry a 1-year manufacturer hardware warranty. See our returns & warranty policy.

Website use

All content on this site — text, images, design and branding — belongs to Vseebox Wave or its licensors and may not be copied or reused without permission. You agree not to misuse the site or interfere with its operation.

Contact

Questions about these terms? Email sales@vseeboxwave.com or call 800-320-0625.

See also our Privacy Policy.